haldoor: the road is long, with many a winding turn (suicidal-3)
[personal profile] haldoor
I have a virus on my computer that Norton can't seem to fix... it says it's a backdoor.trojan and I've tried all kinds of things via the Norton/Symantec site but can't seem to get rid of it. I'm so hopeless with all this stuff... *cries*

The file name is xlibgfl254.dll

Does anyone know if it's safe for me to just delete this file and whether that will make it go away? I'm signing out of here now in case I'm stuffing anything up, but I'll be checking in e-m at work tomorrow morning, so will get any messages then.

Will be watching "Brokeback Mountain" again instead of writing fic... *sigh*

Date: 2007-04-26 08:53 am (UTC)
From: [identity profile] mistry89.livejournal.com
From here: http://www.ca.com/securityadvisor/pest/pest.aspx?id=453104584
it sounds as if it is ok to delete.
Poor you - horrible when Stuff Happens!
Still haven't sent the scans - they are in a folder with a few bazillio scans I have to file! i think I might just post the original to you and be done with it!
Cheers nad good luck with the Nasty.

Date: 2007-04-26 08:14 pm (UTC)
From: [identity profile] haldoor.livejournal.com
Thanks for your help. Of course you CAN'T just delete, dammit. Wish I knew enough about all this. Ah well, computer guy, here I come...

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